Privacy Policy

At Investza Homes ("we," "our," or "us"), we are deeply committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.investzahomes.com or engage with our real estate consultancy services. This policy is in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable provisions of Indian law.

By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies, please do not use our services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide when you contact us, complete enquiry forms, or engage with our advisory services. This may include your full name, email address, phone number (including WhatsApp), postal address, budget parameters, property preferences, professional designation, and any other details you choose to share.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect technical data including your IP address, browser type, device type, operating system, pages visited, time spent on pages, referring URL, and general location based on IP address. This data is collected through cookies and similar tracking technologies.

1.3 Third-Party Information

We may receive information about you from third parties such as social media platforms (LinkedIn, Instagram, Facebook) if you interact with our profiles or use social login features. We may also receive referral information if you are introduced to us by an existing client or professional partner.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide, personalise, and improve our real estate consultancy services
• To respond to your enquiries and schedule consultations
• To send you information about properties, market updates, and services that match your stated interests
• To communicate with you about transactions and advisory engagements
• To comply with legal and regulatory obligations under HARERA and applicable Indian laws
• To maintain records as required for professional and regulatory purposes
• To improve our website and user experience through analytics
• To protect the security and integrity of our business

We do not use your personal information for automated decision-making or profiling beyond the scope of personalising our advisory services to your stated preferences.

3. Information Sharing and Disclosure

3.1 Developer Partners

With your explicit consent, we may share relevant information (such as your name and contact details) with real estate developers whose properties you have expressed interest in. These developers are required to treat your information with equivalent confidentiality standards.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government/regulatory authority, including HARERA, RERA, income tax authorities, or any other competent authority under Indian law.

3.3 Service Providers

We may share information with trusted third-party service providers (website hosting, email services, analytics) who process data on our behalf and are bound by confidentiality obligations.

3.4 No Sale of Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes under any circumstances.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and understand user behaviour. You may configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function correctly if cookies are disabled. We use Google Analytics and similar tools to understand website usage patterns.

5. Data Security

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption, access controls, and regular security assessments. However, no internet transmission is entirely secure, and we cannot guarantee absolute security of data transmitted through our website.

6. Your Rights

Under applicable Indian law and our internal policy, you have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information (subject to legal retention requirements)
• The right to withdraw consent for marketing communications at any time
• The right to raise complaints with the appropriate regulatory authority

To exercise these rights, please contact us at care@investzahomes.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or regulatory obligation. Typically, client records are retained for 7 years following the conclusion of a transaction or advisory engagement.

8. Children's Privacy

Our services are intended exclusively for adults (18 years and above). We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Grievance Officer: